“Elaine,
just a brief note to thank you, Michelle, and your staff for the great job you did helping Nancy move. I really appreciate your care and thoughtfulness throughout the process, as well as keeping me in the loop before, during, and after the move. Your professionalism is impressive and I will be pleased to recommend your service in the future.”
Ginny, January 2012

“Hi Elaine:
Thanks so much. I am so glad that Bev recommended your organization. I’m not sure how I could have tackled the task with the speed and organization that Michele did. She is a true professional and was a pleasure to deal with. We can now go on our family cruise knowing that things have been taken care of. I have told many people about your organization and how wonderful it is, especially at a time when emotions can be overwhelming. Many have wondered why they have never heard of your company and thought maybe if you had brochures at funeral homes (or with the staff if they get asked) it would be beneficial. If you would like a reference feel free to have any prospective clients contact me, I’d be more than happy to sing your praises! You certainly do provide first class service. Thanks so much. I’ll wait to hear back from you sometime in April. Have a wonderful Christmas and all the best in the New Year.”
Joanne, December 2011

“I don’t know if I told you yet but Jeanne was and is just absolutely great, if there was ever a word to describe somebody as a life save she was for us!!!!! Thanks Elaine for suggesting Jeanne for us in our time of need.”
Tom and Jess, November 2011

“Way lower than the quote! Will send the cheque today, for sure. And THANK YOU for your help. It was all terrific. Auntie is doing really well! You can be sure if I come across anyone looking for a ‘downsizer’, I’ll be recommending you.”
Pat, November 2011

“I can’t make any recommendations [for improvement]. I thought the service was absolutely outstanding and have recommended it to many.”
Lillian, October 2011

“Thank you Nancy! My mom has said how happy and safe she felt with your services. She was really impressed with your carpet cleaner, and you know what a standard she sets on her level of cleaning! I will send the cheque via snail mail as requested. Thanks again!”
Sherri, October 2011

“Your kindness, loyalty and hard work have made this move a happy one. The three of us (that would be two adults and a cute little dog) count you as a new friend. You are always welcome.”
C.&K. F., October 2011

“You are so efficient & kind – a really lovely lady”
Dorothy, October 2011

“Apart from the stress of downsizing and decisions about what to take and what to get rid of, this was the easiest move I have ever made. Thank you, Elaine and your staff. The best part was after we were in our new condo and discovered everything put away neatly and very well organized. Can’t wait to tell all our friends about you!”
Karen and Don, September 2011

“The excellent service was much appreciated!”
September 2011

“Michele, thank you for all your efforts. You and your organization are true professionals. I would be happy to recommend this firm to any of my clients.”
Stephen, CA/Executor, August 2011

“Fiona Hill was super! She phoned when she said she would and came to the house the same day I first called her. We came up from Texas and before we made it back home she phoned with an update. Very prompt with email also. She has multiple connections in consignment that worked quickly as we had a time crunch. We had no worries with Fiona handling everything and were able to concentrate on settling mom into assisted living. The realtor said the house was left in good, clean condition.”
Melinda, August 2011

“I couldn’t have survived the move without her! – knowledgeable, sense of humor, friendly, etc.”
Shirley, August 2011

“Trusted Transitions was recommended to me by a friend who had used their services twice in the past. Upon meeting Elaine I felt very confident that I could trust her company and allow them to come to my Mom’s home and assist me in preparation of the closing of the sale of her condo. I don’t know how I could have met the timelines without their assistance. I’m thankful for their services and for my friend’s recommendation. I also would highly recommend the Trusted Transitions Team.”
Donna, August 2011

“Jeanne Hazell in Collingwood was an absolute joy to work with and most helpful – looked after every detail”
Ellie, July 2011

“Elaine, a million thanks for all you’ve done to safely and gently move my mom and dad to DelManor! Please extend my gratitude to Judy and the guys too – everyone helped to ease the transition and I know my parents are just loving their new digs, thanks to you and your amazing team. It was such a pleasure working with you.”
Cathy, July 2011

“The comfort given when I was overwhelmed with the move was wonderful and kept me from having a complete come apart. Jeanne Hazell is above and beyond.”
Carol, May 2011

“I cannot thank you and Trusted Transitions enough for the consistently great job you do for my clients. Real Estate is a very competitive business and it is imperative that I be able to count on the people I refer my clients to. A great lawyer, a competent home inspector, stager, decorator but most of all Trusted Transitions are a real part of my success.

I have used your service to help organize a client who is buried in clutter, and to assist busy professionals who simply do not have the time. I always call for help from you when family members live out of town and will not be able to spend the time needed to make the move to assisted living. On every single occasion the house is ready on time and the client is happy with their move.

My clients have given me gifts to say thank you for introducing them to Jeanne Hazell in Collingwood. The fact that a client starts a move with Jeanne in Collingwood and finishes with Elaine in Toronto and the entire process is seamless is a real benefit. Having an entire team show up in Collingwood to get the property packed in a timely manner when a short closing was requested was a true test of the professionalism of your organizing.

Understanding that seniors may choose to do a bit each day rather than wearing themselves out in a marathon one or two day endeavour shows true understanding of the needs of dealing with the over 60 (sometimes 90) year old client. I have absolutely no second thoughts of involving Trusted Transitions in any of my real estate transactions because your flexible, positive, can do attitude always reflects well on me and makes the move for the client much simpler and less stressful. Thank you.”
Karen, Realtor, May 2011

“I was thrilled by how thorough and meticulous the work was done on my mother’s home. The staging done for the sale of the property was just perfect, and no doubt aided us in obtaining a quick sale. Following the sale, the house was completely cleared out and made ready for the closing. All the items moved were carefully packed and handled with appropriate care. Elaine dealt with our situation in a considerate and supportive manner, responding to our occasional odd requests without skipping a beat. We were very well taken care of.”
Sylvia, April 2011

“It was a pleasure to meet and work along with Jeanne. She is a delightful and understanding lady, who made this difficult move less stressful. She is a superb packer and took extra care with fragile objects – even the light bulbs did not break! Also, looked after consignment & donations & disposal. I greatly appreciated her cheerful personality. Jeanne was very organized.”
O.Z. April 2011

“You kept the client well informed on every aspect of the assignment. You worked well and extremely efficiently with the real estate broker. You returned enquiries quickly and efficiently and were a pleasure to do business with. Highly recommended!!”
Vern, February 2011

“Excellent job, well done.  You provided strong support and assistance in a time of need.  Thank You.”
David, January 2011

“Elaine, a huge thank you for all your help in finding me a place to live, for settling my apartment and for making the move so smooth. You are/were a saint!”
Barb, December 2010

“I am very happy to provide a reference for Elaine Frost and Trusted Transitions. My sister and I were faced with the daunting task of selling the family home of 65 years in a short period of time. We did not know how to tackle this huge and emotionally demanding job so that we would make the right decisions along the way. Elaine was recommended to us. We were reluctant at first because we are a do-it-yourself family, but Elaine soon became an indispensible asset to the enterprise. She is logical, patient, efficient and objective and has excellent contacts to cover every aspect of moving and downsizing. My sister and I did whatever parts of the project we wanted to handle ourselves – we packed the personal items and found our own long term storage space for instance – so we always felt we were in control but it was great, even essential, to have had Elaine to turn to when we needed her.  I was particularly relieved to know that everything we did not want to keep was going to be re-directed to others.”
Susan

“I was in need of a ”fresh pair of eyes” to help me re-organize my kitchen space, and really didn’t know where or how to begin.  I was delighted to discover the services of Trusted Transitions.  With the help of Michele, within just a few hours the space was organized much more efficiently – something I could not have done alone.  Michele’s thoughtful and compassionate guidance was greatly appreciated.  I felt a little embarrassed at first about having someone come in and was worried about a critique, but instead found the whole experience liberating… the feeling that clearing clutter inspires! Thank you to Michele and Trusted Transitions for your kindness and generosity.”
Anaya

“Elaine, I cannot thank you enough for all your hard work, encouragement and advice.  If you ever need a testimonial, I shall be happy to sing your praises.  It has been a treat to work with you on uncle Syd’s townhouse.  Thank you again for taking care of the place so ably and so amicably.”
Joan

“Michele and I worked well together and I was pleased with her suggestions.  Because I have difficulty walking I was not able to be of much help but I had complete trust in her work and no worries as to how she handled the disposal of all my belongings in my Stratford condo. I am now living at the Ritz Villa Lutheran Nursing Home in Mitchell and Michele helped me get settled in the new apartment.”
Jean I.

“Trusted Transitions, true to its name, downsized and carried through my move from an apartment to a seniors residence. I did not have one anxious moment. Moving day was a peaceful event. I left my old apartment in the AM and arrived at my new apartment in the afternoon with everything in place. What bliss! Thank you, Trusted Transitions!”
Elizabeth B.

“Trusted Transitions definitely understands the needs of seniors and displays a great deal of patience, integrity and respect. I have recommended Elaine and her team to a number of seniors making the move from their homes to St. Hilda’s. This is always a very traumatic time. The thought of a move is horrifying to them. With Elaine’s help, all details are taken care of. After the move, the feedback I get from the new resident is always very positive and they would have their friends contact her.”
Janet Crawford, Marketing Director, St. Hilda’s Towers

“Having completed a summer in which Elaine Frost managed my family’s house move, I cannot now imagine how it would have been possible without her. She, together with her staff, did much more than relocating our belongings. She answered all our questions and handled all aspects of moving in an energetic, yet sensitive way which inspired the family members. There were no limits to what she seemed able and willing to do, and also took the time and patience to consider the concerns of each family member, no matter how detailed they were. What had seemed to be a foreboding task facing our family turned out to be an experience I’ll enjoy remembering, and it is thanks to Elaine that it did.”
Peter O.

“Elaine, thank you so much for easing the load at a very difficult time in my life. I found that when our family house was sold and the contents needed to be dealt with, I was just not in the frame of mind to look after that as well as a severely disabled mother who needed a lot of care. You certainly made the coping much easier. I want to thank you for organizing and physically managing to remove all of the contents of our house in a very short time frame and in a very efficient manner. It would have been physically and emotionally draining to go through everything and do it all myself. I also want to thank you for your ongoing follow up during the entire process. Your service is truly invaluable.”
Maureen N.

“Elaine, you did a lovely job and a thorough one, and – once again – I could not be more pleased. Mum would be delighted to see you and Michelle again – having you taking care of her made what could have been very difficult, very easy.”
Jane

“It was a great relief to bring my 90 year old mother into her new apartment which had been beautifully “set-up” for her arrival! Thank you, Elaine!”
Anne

“I was totally impressed by the service as well as Elaine’s professionalism, warmth and do-ability. She was always available, communicated extremely well, was flexible and willing to work around my “stress” levels.”
Bev

“Thanks to my real estate agent, I was introduced to Jeanne. At a very busy time in my life, I was faced with the daunting task of moving from a large home that had significant emotional attachment. The contents of my home that I chose to keep were directed to three different locations. Items for sale had to be valued and potential buyers needed to be found. Jeanne always knew how to organize the situation to make it easier to get the job done. Everything was accomplished in an orderly and timely manner before the house closing, and I was very proud to have my home left for the new owners in pristine condition. Thank you, Jeanne, for bringing so many services together for me and supporting the community along the way with needed donations. Jeanne is a self-starter, well organized, flexible and understanding.”
Maureen B.

“Some things just work out unbelievably well. As you know, Mom has been personally challenged over the past couple years, and that has significantly impacted her way of life. In the midst of dealing with these challenges, moving was a daunting task for her. Preparing and moving from Collingwood alone has been difficult, considering the past two years, and that both of her children live in Toronto and not always available added to the burden. When Mom mentioned that you were on the scene and assisting, I knew everything would work out fine … and it did! With every conversation I had with Mom during the preparation for the move, not only were you mentioned, Mom was SO VERY MUCH TAKEN BACK by your assistance in taking over in doing all the things that Mom was unable to do … and then some! The sentence “that Jeanne is a wonderful person” was used many times. All I could say was “I know!” Your attitude has always been amazing and you were always there to help. On behalf of my Mom, Patti and myself … THANK YOU JEANNE!”
Dan O.

“I would like to thank you, Michele, and your team for doing such a wonderful job for Pat’s family.  With Pat being in hospital and unable to do anything in terms of her move and her only family on the other side of the country, your assistance provided a very valuable service. You facilitated every aspect of the move from the packing and labeling of boxes, to cleaning and to disposing of unwanted items. You worked efficiently and quickly, and I don’t know how the family would have managed without you! Many, many thanks, and please know that I am very happy to recommend your services.”
Susan Fox, Realtor, Stratford.

“Your service is perfect. Your help & dedication to your job saved me a lot of worry and stress. I never realized there was such an outstanding moving service available. It’s especially wonderful for disabled people like myself. Thank you so much.”
Jane

“Having completed the decluttering process at my apartment, I have to tell you I feel a tremendous weight has been lifted from my shoulders. I stand with the cupboard doors open admiring the organization and order that has come from such chaos and clutter. I have so much space now!
If ever I need to move, half of my work is already done. Thank-you.”
Doreen

“After losing both of my parents within a rather short time, my brothers and I were faced with quite a task: clearing out and selling the family home. It is an emotional experience, as well as an intimidating task. Our real estate agent referred us to Elaine Frost at Trusted Transitions, and we immediately booked a consult. After a brief discussion with Elaine, we knew that this was the way to go. Elaine to the rescue! She became a real life superhero, as my 5 year old would say. She and her team cleared the house, sold and donated contents, moved furniture, cleaned floors and windows and did it all in a timely manner, and with care and respect. We were left to pick up the emotional pieces in our own lives without having to worry about facing this monumental job. Elaine took care of it all. I highly recommend Trusted Transitions … in a nutshell, your transition will be smooth and easy!”
Ellen

“WOW…I can’t believe it! I just can’t believe how little I had to worry about the house!!!! I will never be able to thank you enough…this has been quite the emotional roller-coaster ride but you took an ENORMOUS load off my shoulders. Hope I will see you soon so I can thank you in person!!!”
Erica

“From the very first visit, when Michele came to the house to discuss everything involved in downsizing, packing and moving items to three different destinations, as well as getting in touch with an auctioneer for different items, everything went like clockwork.  As well, there were regular phone calls and visits to keep me well informed on the progress of the pending moves.  Knowing that someone qualified was in charge took all the stress, uncertainty and anxiety away from me. I would highly recommend Michele and Trusted Transitions to anyone who has to downsize and move.”
Margaret J.